Matterhorn is Software-as-a-Service (SaaS), a cloud-based ODR solution that easily integrates with Pioneer’s court management solutions, to expand your virtual court options.
Matterhorn is neither robo-court nor robo-judge. Court staff and the public remain involved every step of the way, communicating seamlessly through the Matterhorn platform. Matterhorn helps to streamline the parts of processes that don’t need to take place in person, and the efficiencies gained means your personnel can focus on the cases that can and should require more attention.
Resolve Disputes Without Entering a Courtroom
Judges and Magistrates can resolve cases during normal office hours while allowing the public to submit statements and even upload documents on their own time.
With access from any smartphone or personal computer, all parties and stakeholders may share a neutral space to resolve disputes in their own time, without anxiety.
Court administrators can review the status of all cases, as well as build and export analytics in easy to read charts, graphs and text format.
Convenient Access To Justice For All
Online Dispute Resolution does not just make things easier on the courts. It frees up time for all parties involved in the case:
- Judges and Magistrates
- Clerks of the court
How Courts Use ODR
ODR is a useful and time-saving option for many civil disputes and those involving businesses and consumers.
Enabling ODR with Pioneer's Courts & Justice Solutions offers increased capacity without adding personnel. Court staff can reduce backlogs, alleviate heavy workloads, and improve access to justice, not only for staff, but for the public they serve.